Frequently Asked Questions

What types of appointments can I receive transportation help for?

What kinds of transportation options are available?

How much does it cost?

How do I qualify?

What if I have not received my ProviderOne Apple Health Medicaid card yet?

How can I get help to my doctor's appointments?

What do I need to have ready when I call to ask for a trip and what questions will I be asked?

What time will they pick me up?

Who can go with me to my appointment?

How do I cancel my ride?

What happens if I forget to cancel my ride?

If I have a car, can I get help with gas or mileage reimbursement?

When will I get a check for mileage reimbursement?

How do I provide a compliment or make a complaint about the services?