Medicaid Transportation Brokering

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Counties Served:
Walla Walla

Frequently Asked Questions (FAQ)

People For People serves communities in nine counties by arranging transportation for people of all ages who have current Washington State Department of Social and Health Services Provider One Medicaid card and need transportation to non-emergency medical services. Verification for proper eligibility is confirmed and then the most cost-effective, appropriate transportation is coordinated.

A primary goal of these services is to assist clients with vouchers for gasoline or mileage reimbursement if they have their own transportation resources. If that is not possible, transportation is arranged using contracted providers such as local transit and paratransit providers, volunteer drivers, nonprofit providers, cabulance and taxi companies.

People For People ensures that the lowest cost, most appropriate ride is arranged for the client. Trips may be shared with other riders.

Call Center Office Hours:
Monday through Friday from 8:00 a.m. to 4:30 p.m. excluding weekends and all major holidays. We ask for two business days notice for local trips and five business days for long distance out of area trips.

For more information or to arrange a trip call:
Yakima (local) 509.248.6793
Toll Free 1.800.233.1624
TTY/TTD Yakima (local) 509.453.1302
TTY/TTD toll free 1.800.606.1302

For urgent transportation requests on the weekend, after-hours and holidays contact the following providers:
(click on county name to show/hide details)

Ben Franklin Transit

Health Care Authority

Brokers as HIPAA Business Associates

Union Gap Transit

Walla Walla Valley Transit

Yakima Transit